Free written scope consultation - allowances, timeline, and change-order rules on paper before a single trade is scheduled
Why Orlando Homeowners Choose Kohler Construction
We provide Kohler in Orlando construction, installation, and repair service across Orlando, FL, handling everything from Memoirs toilet rebuilds to Purist walk-in shower conversions. We are not a Kohler-authorized service provider, which means we answer to you, not to a manufacturer’s service network. Our crews work on Kohler fixtures daily in Orlando homes, from College Park bungalows to Lake Nona new builds, and we know precisely which parts fail first in Central Florida’s hard water. Call (850) 920-7745 to schedule a free estimate.
Kohler has earned its reputation for solid engineering across toilets, tubs, showers, and faucets. But every product line has its weak points, and Orlando’s water chemistry and humidity find them faster than most. What we bring to the table is two decades of hands-on experience with Kohler fixtures in this exact environment. We know the Memoirs flush-valve gasket that hardens after three years on Orlando water. We know the Purist cartridge that seizes from mineral scale. We know where the Archer tub flexes when the subfloor underneath isn’t dead level. That’s what you’re paying for: someone who has already seen your problem and fixed it in a house just like yours.
Why Trust Mason Remodeling Co Orlando for Your Kohler Construction?
Isaac Pruett, the owner of Mason Remodeling Co Orlando, grew up in Los Angeles and learned the trade at Los Angeles Trade-Technical College before spending decades on real projects for real families. Since moving to Orlando, he has gut-renovated kitchens in the College Park bungalows off Edgewater Drive, handled full additions across the metro, and rebuilt more Kohler repair in Clermont bathroom fixtures than he cares to count. He still measures twice before he cuts once, and he will tell you that’s less a habit than a personality flaw he’s learned to live with.
What that means for your Kohler project is simple: you get a straight answer about what’s wrong, what it costs, and what we should do about it. Every crew member who shows up at your door is background-checked, identity-verified, and arrives in a clean marked uniform with a photo ID badge. You get the technician’s name and photo before the visit. We call that the Threshold Standard, and it applies to every job we take on, from a $800 vanity install to a $12,000 walk-in shower conversion.
We also put the price in writing before any work starts. Not a verbal estimate that grows on the final bill. A written line-item price. And every completed project carries a written guarantee with clearly stated terms, including coverage for 365 days from the completion date. If something is not right, we come back and make it right at no charge. No dispute process, no conditions.
Styles & brands we work with
Common Kohler Construction Problems We Fix in Orlando
- Memoirs and Devonshire toilet flapper and fill-valve failure. Orlando’s water is hard, and hard water deposits warp rubber flappers faster than anything else. A Memoirs toilet that refills every 20 minutes usually has a flapper that’s curled at the edges and a canister seal that’s gone rock hard. Replacing just the flapper when the seal is also shot means the toilet will still run. We replace both with genuine Kohler OEM parts, clean the rim jets while we’re in there, and test the flush twice before we leave.
- Class Five canister seal leaks. Kohler’s Class Five flushing system uses a canister-style flush valve instead of a traditional flapper. The seal on that canister sits in chlorinated water constantly, and Orlando’s chlorine accelerates deterioration. A seal that’s stiff or pitted lets water trickle from the tank to the bowl. You’ll hear it at night. We stock these seals locally and swap them fast.
- Purist pressure-balancing cartridge seizure. The Kohler Purist line has a pressure-balancing cartridge inside the shower valve that maintains consistent water temperature when a toilet flushes or a washer starts elsewhere in the house. Mineral scale from Orlando’s hard water builds up inside the cartridge until the handle gets sticky, then seizes entirely. Trying to force a seized handle usually breaks the trim plate screws. We remove the old cartridge with a cartridge puller, soak the valve body to clear the scale, and install a new OEM Purist cartridge.
- Archer acrylic tub cracks from improper setting. Kohler Archer tubs are acrylic, which flexes. If the original installer set the tub on an uneven subfloor or didn’t bed it properly in mortar, the acrylic flexes every time someone steps in. Over years, that repeated flexing causes hairline cracks that start at the drain or the corners. We look at the crack pattern, check the subfloor, and tell you honestly whether it can be patched or whether the tub needs to be reset or replaced.
- Low pressure in older Kohler kitchen faucets. Orlando homes built before about 2010 often have Kohler faucets with aerators that clog with sediment and mineral scale. But if you clean the aerator and pressure is still weak, the issue is usually inside the cartridge or the supply lines. We trace it back, replace the cartridge with OEM, and flow-test before we pack up.
Kohler Parts & Our Repair-vs-Replace Approach
For Kohler work, we default to genuine OEM seals, gaskets, and cartridges. There’s a reason: Kohler’s tolerances are tight, and aftermarket seals often fail within a year on Orlando’s chlorinated water. We’ve tried the aftermarket parts to save customers money, and we’ve stopped recommending them. The OEM part costs more upfront, but you’re not paying us to come back in ten months to do it again.
That said, we will tell you plainly when a worn Kohler fixture costs more to rebuild than to replace. If a 15-year-old Devonshire toilet needs a new flapper, a new canister seal, a new fill valve, and the porcelain is scratched to the point it holds stains, you may be better off with a new one. We bring the numbers to you and let you decide. No pressure, just the math.
A customer in Lake Nona called about a Memoirs toilet that refilled every 20 minutes. Our tech found the flapper had warped from hard-water scale and the canister seal was rock hard. We replaced both with OEM parts, cleaned the rim jets, and left it flushing like new. The following month we converted their dated Kohler tub/shower to a Purist walk-in shower with a new valve and rain head. That’s the range of Kohler work we handle in a typical week.
If you’re not sure whether a repair is worth it, call (850) 920-7745 and ask. Isaac will tell you what he’d do if it were his house.
Our Kohler Service Process – Step by Step
- 1
Diagnosis. We start by listening to the symptom, then we verify it ourselves. A running toilet, a seized shower valve, a cracked tub, a low-pressure faucet. We inspect the fixture, check the water pressure at the valve if relevant, and identify the exact Kohler part that’s failing. You get a written price before any work starts.
- 2
Repair or replacement. We use genuine Kohler OEM parts for seals, gaskets, and cartridges. If replacement is the smarter call, we walk you through current Kohler models at comparable or better quality and explain the difference honestly, including the price gap.
- 3
Testing. After the repair or install, we run the fixture through its full cycle: flush the toilet multiple times, run the shower at hot and cold, check for leaks at every connection, inspect the floor and subfloor around tubs and pans. For tub-to-shower conversions, we test the waterproofing and the drain flow before we close anything up.
- 4
Written warranty. You get a written guarantee covering the work for 365 days from the completion date. If something fails, we return at no charge and fix it. Plain terms, stated up front, no fine print games.
See the difference
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AfterKohler Products We Service & Install in Orlando
We work on Kohler Memoirs and Devonshire toilets, Archer tubs in drop-in and undermount configurations, and the full Purist line of shower trims, valves, and faucets. We install Kohler Construction in Orlovista, FL walk-in showers, tub-to-shower conversions, and vanities with Kohler sinks and faucets across Orlando, including in the 5-foot alcove spaces that dominate Florida tract housing. We keep common Kohler gaskets, canister seals, cartridges, and flappers in stock locally for fast turnaround on the most common Orlando failure modes.
On the construction side, we handle our General Contractor services full scope: demolition to rough-in, waterproofing, tile or surround, glass enclosure, and final trim. A Kohler fixture is only as good as what’s behind it, and in Orlando’s humid climate, what’s behind it matters more than almost anywhere else. Moisture management is the job.
We Also Service These Brands
While Kohler is a big part of our bathroom and kitchen work in Orlando, our crews are multi-brand by design. We also install and service cabinetry and surfaces from KraftMaid, Cambria, and Silestone, and fixtures from Toto, among others. That breadth matters: if a Kohler part is backordered and there’s a Toto alternative that fits your space and budget, we can give you an honest comparison instead of making you wait.
FAQs – Kohler Construction Service in Orlando
Is Mason Remodeling Co Orlando authorized by Kohler?
No. We are an independent Kohler service and installation provider serving Orlando. We are not a Kohler-authorized service center, and we do not imply any manufacturer authorization. What this means for you is that our recommendations are not filtered through a factory program. We fix what needs fixing, and we tell you when a repair isn’t worth the money even if that means selling less work.
Why does my Kohler Memoirs toilet run intermittently even after I replace the flapper?
Because the flapper is rarely the only failed part on a Memoirs with hard-water exposure in Orlando. The canister seal on the Class Five flush valve sits lower in the tank and is usually the real culprit. It hardens and leaks water from the tank to the bowl, and a new flapper won’t fix it. We replace both with OEM parts and clean the rim jets at the same time. Call (850) 920-7745 and we’ll diagnose it over the phone before we even book the visit.
Can you install a Kohler Purist shower system that we bought online in an older Orlando home?
Yes, with some caveats. Older Orlando homes, especially the mid-century concrete block houses near downtown, often have 1/2-inch supply lines or non-standard valve rough-ins behind the wall. A Purist system may require new valve bodies, an adapter plate, or moving the supply lines to match the trim. We inspect the rough-in, tell you what has to change, and give you a written price before we start. The fixture you bought is fine. The plumbing behind it usually needs attention.
Is it worth repairing a cracked Kohler Archer acrylic tub or should we replace it?
It depends on the crack, and we’ll tell you straight. A hairline crack near the drain that hasn’t spread can often be repaired with an acrylic patch kit, but a crack radiating from the base or edges usually means the tub was set on an uneven subfloor or bedded incorrectly. Patching that is temporary because the flex continues. In most Orlando homes, if the tub is more than 12 years old and the crack is structural, replacement is the honest answer. We’ll show you the crack pattern and the subfloor condition and let you decide.
What is involved in a Kohler tub-to-shower conversion in a small Orlando bathroom?
A typical Orlando tub-to-shower conversion in a 5-foot alcove runs $3,500 to $10,000 depending on the finish level. The work includes demolition, adjusting the drain to a shower drain, waterproofing, wallboard, tile or surround, the Kohler valve and trim, and the glass or curtain. In small bathrooms, we also check the existing framing and the pan slope for proper drainage. It’s a two-to-four-day job for our crew in most cases, and you get a written price before we start. Call (850) 920-7745 for a free estimate.
Why does my Kohler kitchen faucet lose pressure after a few years?
In Orlando, the usual cause is sediment and scale in the aerator first, and the cartridge second. We clean the aerator, and if pressure is still low, we pull the cartridge and replace it with a Kohler OEM cartridge. The supply lines can also be a culprit if they’re old and kinked behind the cabinet. We trace it step by step rather than guessing, which saves you from replacing a good faucet over a $35 part.
How much does Kohler construction cost in Orlando?
| Service | Price Range in Orlando |
|---|---|
| Tub-to-Shower Conversion | $3,500 – $10,000 |
| Walk-In Shower Installation | $4,500 – $12,000 |
| Bathroom Vanity Installation (Kohler sink/faucet) | $800 – $3,000 |
Your exact price depends on the scope, the finish level, and what’s behind the walls when we open them up. You’ll get a written line-item quote before any work begins. Call (850) 920-7745 to schedule a free estimate.
Book Your Kohler Service in Orlando, FL
Tell me what the problem is. We’ll figure out the rest from there. Whether it’s a Memoirs toilet that won’t stop running or a full Purist walk-in shower conversion, we’ll give you a written price before any work starts and a written guarantee when it’s done. Call Mason Remodeling Co Orlando at (850) 920-7745 to schedule your free estimate.
Written by Isaac Pruett, Owner at Mason Remodeling Co Orlando, serving Orlando since 2004.
